The attempt to assess the knowledge of the Charter of the Patient’s Rights among patients of the Nowodworskie Medical Centre

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Aleksander Zarzeka, Mariola Sajkowicz, Mariusz Panczyk, Jarosława Belowska, Łukasz Samoliński, Joanna Gotlib

4 (58) 2015 s. 415–418
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Fraza do cytowania: Zarzeka A, Sajkowicz M, Panczyk M, Belowska J, Samoliński Ł, Gotlib J The attempt to assess the knowledge of the Charter of the Patient’s Rights among patients of the Nowodworskie Medical Centre. Piel Pol. 2015;4(58):415–418.

Introduction. The patient’s rights, belonging to the category of human rights, are subject to legal protection on the national as well as international level. Given the insufficient observance of the patient’s rights (PRs) reported, the Charter of the Patient’s Rights (ChPR) was drawn up. Aim. The aim of the study was to assess the level of knowledge of the Charter of Patient’s Rights among patients. Material and methods. 112 patients of the Nowodworskie Medical Center: 78 (69%) women and 34 (31%) men, aged: 18–35 yrs – 23%, 36–50 yrs – 25%, 51–70 yrs – 45%, over 71 yrs – 7%, were surveyed. The educational status of respondents: medium-level – 48%, vocational – 22%, higher – 21%, basic – 9%. 76 (67%) of respondents lived in rural areas, 38 (33%) in urban areas. A voluntary questionnaire survey, anonymous, own questionnaire, 12 closed questions were used in the study. Descriptive statistics were performed. Results. Approximately, a half (48%) of the respondents declared knowledge of patient’s rights. The sources of patient’s rights-related education most frequently indicated by patients included: media (26–39%), the Charter of Patient’s Rights – 27%, health-care workers – 3–12%. Less than a half of the respondents assessed their knowledge of the Charter of Patient’s Rights as satisfactory (44%), good (34%), very good (2%). 20% of the respondents declared lack of patient’s rights knowledge. Conclusions. 1. In the study group, the knowledge of the patient’s rights was inadequate. Patients of the Nowodworskie Medical Centre should, therefore, be better and to a greater extent provided by health-care workers with information about their rights as patients. 2. In the study group of patients, the knowledge of the Charter of the Patient’s Rights was an insufficient source of knowledge of the patient’s rights. The document could be considered as not adequate a source of knowledge concerning patient’s rights. 3. Given the pilot character of this report, research should be continued on a more representative group of patients.

Key words: patient’s rights, sources of knowledge, patients, The Charter of Patient’s Rights.



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