Introduction. Information and communication technologies (ICT) are an integral part of modern people's lives. They find application in medical practice (defined as e-health services). One of the main factors that determine effectiveness of e-health services is society’s awareness and knowledge of these issues. Therefore, it is so important to become acquainted with opinions of potential users on e-health technology. Aim. Analyze opinions of patients and medical staff about e-health services. Material. This survey-based study on the usefulness of e-health services was conducted from 10 July to 15 November 2015 among patients and medical staff in West Pomeranian Voivodeship (340 people). The research instrument applied in this study was the author’s questionnaire in two versions – one for patients and one for medical staff. Results. In the group of patients, 52.10% of respondents were undecided whether to use e-health services. The most eager to use them were 25–39 year olds (52.63%). In the group of medical workers, 62.94% of respondents claimed that they would use e-health tools. 68.44% of respondents were familiar with e-health related issues, 47.20% knew the term ‘telemedicine’, and 38.82% used telemedicine in practice. Conclusions. The majority of the respondents know the term ‘e-health’ but access to e-health services in medical centers is limited. Acceptance of various e-health applications is varied. Older patients are noticeably more reluctant to use innovative solutions. Access to educational resources and solutions supporting medical services, such as using the Internet to renew prescriptions, to make an appointment with the doctor, to make an appointment for examination or rehabilitation meet with the highest acceptance of both patients and medical workers.

Key words: e-health, telemedicine, patients, medical staff.