Introduction. Expectations relative to providers of medical services over the years have changed significantly. Along with the greater availability of health care services, patients have become more demanding and pay attention to the quality of the advice provided. The increasing expectations of patients can be observed especially relative to the implementers of primary health care. Aim. The aim of the research was to assess the expectations of patients from Eastern Poland relative to the primary health care doctors. Material and methods. The surveyed group consisted of 100 patients from facilities providing primary health care services. The research tool was a standardized questionnaire Patient Request Form (PRF). Analysis of the gathered data was done using IBM SPSS Statistics software. Results. A statistically significant relationship between socio-demographic variables and the willing to receive support in difficult moments. Regardless of the socio-demographic variables, respondents demonstrated a significant need to obtain advice about the activities that had a positive effect on their health from the primary health care doctors, and demonstrated the average degree of curiosity in probable health problems which they are likely to face in the future. Conclusions. The level of satisfaction and fulfillment of patient expectations are considered the best source of information about the quality of medical services. Most respondents demand from primary health care doctors to discuss the results of research, obtain information about the probable course of the illness, symptoms and side effects of the disease, pharmacotherapy, undertaken treatment or referrals to specialists.

Key words: patient, primary health care doctor, expectations.