Conflict situations occur in organizations, regardless of what management methods are practically implemented in the life of an organization. The main differences concern however the sources of conflict, their escalation, and ways to ease the conflict or to solve it. A particular situation in an organization takes place when there is initiation and/or conscious control of conflict situations, in order to obtain the assumed outcome (management by conflict). In this paper the above mentioned issues have been addressed, paying attention to the specific conditionings necessary in the process of management by conflict. Conflict situations affect all businesses operating in the market, thus they also occur in the activities of health care entities.

Key words: organization, conflict, management by conflict.