Introduction. The patients’ satisfaction with nursing a is very important indicator of the quality of provided services. A few main aspects are distinguished, which constitute the quality of care from the patient’s point, and which impact the satisfaction e.g. interpersonal relations and the process of communication, professionalism of workers, availability of services and their organization, organizational amenities, the continuity of care, and access to additional services, a patient’s lifestyle, previous experiences with nursing, expectations, as well as individual and social values. Aim. The goal of the paper was to assess the nursing satisfaction of patients, treated at internal medicine wards. Material and Methods. The study involved138 patients. The Newcastle Satisfaction with Nursing Scale, the Acceptance of Illness Scale, and the Self-Esteem Scale have been used in the research. To determine the dependencies between the variables, the Spearman's correlation coefficient, and the Dunn's test post-hoc analysis have been used. Results. The average nursing quality score was at 149.98 points, the general score concerning experiencing nursing care was at 76.45 points, and the satisfaction with nursing at 73.52 points. The average Acceptance of Illness Scale score was at 26.77 points, the average Self-Esteem score reached 17.70. Conclusions. Those respondents who possessed a lower level of illness acceptance and self-esteem, and who have spent less time in hospital did better assess the general quality of nursing care, experiences, and satisfaction concerning the care.

Key words: client satisfaction, hospital care, hospitalized patient, patient, quality of care.